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Services
Professional Services
e2train's Professional Services specialists have a wealth of practical knowledge in developing and implementing Performance and Learning solutions, with over 100 successful solutions installed to date. We are focused on customer satisfaction and have a proven track record in helping our customers succeed by providing an innovative and extensive range of consultancy services from Strategic Learning direction through to best practice for implementing Learning and Performance technology.
Our success is based on the long term relationships we have established with our customer base. The secret of this success is working closely with our customers as ‘trusted advisors’ to ensure we fully understand the business requirements and implement a solution that fits these needs. This relationship does not stop once initial implementation is complete as we recognise that in most organisations the business and subsequent learning requirements are constantly changing. We ensure that as the business requirements and processes evolve that you have systems and services at hand that can efficiently support you.
The e2train methodology is designed to support and manage your learning project and enable you to launch your solution as quickly and effectively as possible. Before your project has even begun, our team will be on hand to offer best practice consultancy, training and advice from a customer-oriented perspective.
Key project stages:
To implement your solution, our technical consultants will install your new software or set up the hosting requirements, and can integrate Kallidus with any in-house or existing systems such as SAP. This stage also takes care of any feature configuration or customisation elements to tailor your solution to exactly meet your needs. The e2train team also assists with data migration and uploads plus advice on strategic elements of your solution such as setting up logical learning pathways, skills gap analysis and mapping skills and competencies to job roles. Everything we do is subject to rigorous quality assurance and user acceptance testing to ensure an optimum solution. Click here to learn more.
Our consultancy encompasses both the technical and strategic learning aspects of your solution. From the outset our team will work with you to understand your objectives, define the key deliverables and milestones, examine any potential risks and constraints and plan your project using the APM methodology. Click here to learn more.
Effective training on your new software can maximize your investments and has a vital role to play in successfully rolling out your learning solution and securing its early and enthusiastic adoption. e2train provides a range of training packages to suit your requirements including Train The Trainer days, hands-on product training, role-based sessions, workshops, manuals and online tutorials. Click here to learn more.
Kallidus is vendor-independent software, so support for a wide variety of elearning content, providing you with a more flexible learning solution:
- Bespoke content: e2train’s award-winning in-house team create bespoke content tailored to the specific needs of many leading organisations including Environment Agency, PMI, University of East London and the NHS. Click here to learn more.
- Generic content: We provide an extensive off-the-shelf library of elearning content from leading industry suppliers such as SkillSoft and Learning4Business. Click here to learn more.
- Rapid e-learning content: We support content created using Kallidus Compose, e2train’s rapid e-learning tool, and content created with other third party tools as long as it is SCORM and AICC compliant. Click here to learn more.