Our latest datasheet isn't anything to do with learning technology at all. Well, that's not entirely true. But it's not primarily about technology. Though it is about consultancy. And it's not about learning. It is about competencies and performance.
Of course many argue that, today, learning programmes, performance measurement and competency frameworks are ever more entwined. This is good news for learning professionals. The rapid growth of management information systems (MIS) has meant an increasing reliance on the company metric. Today it seems expenditure, income, training time, everything - even the amount of sugar you have in your tea is recorded in a report somewhere. The competency framework is easily reported on. It aims to record, measure and forecast the skills an individual (and therefore company) needs to be effective. It is no suprise then that senior executives appreciate this. They realise that it is the competency of the employees that makes the difference between a sucessful company and an also ran - and now they can measure it! By associating learning to competencies, we gain a place at the table. The head table where the chat is all about profitability and turnover.
Our latest brochure is all about those competency frameworks. We are (initially) running two web seminars which explain how to go about setting a comptency franework up - and of course linking them to performance and matching them to learning interventions. Our consultants draw upon best practice data derived from implementing Kallidus Performance. They then apply this through a five point plan which ultimately leads to the competency framework being fully implemented.
If you want to learn more, then download the new Performance datasheet from here. If you are interetsed in attending a webinar, just email me on martin.belton@e2train.com
So the annual Learning Technologies event is over for another year. This year was the biggest event ever with the addition of the new Learning and Skills event downstairs at London Olympia, which expanded the scope of the event to include some of the 'softer' aspects of learning as well as the technologies that the event has traditionally showcased. And the conference agenda was also so the biggest to date with an extra stream and 450 attendees. Donald Taylor did a fantastic job of bringing together leading, insightful keynote speakers and a varied, forward thinking agenda to keep the learning community informed and on its toes. And Mark and Ian behind the scenes did an amazing job of masterminding the whole event.
e2train was in attendance on Stand 15 and the whole team enjoyed the event. It's great to meet the attendees of Learning Technologies and delve into what's happening in organisations at the moment. And many of our existing customers dropped by to say hello which is always lovely. We are now looking forward to the discussions and debate amongst the Learning and Skills Group members about the hot topics of the conference and the new ideas and technologies that people will be talking about.
In terms of trends, the use of social media and mobile technology in learning have now both firmly embedded themselves on the agenda. It's a challenging area for many to implement, but the use of handheld devices like iphones and blackberries and the massive subsequent growth in social media can't be ignored so it's great to see these issues being discussed in terms of how they can practically be applied to learning strategies in the workplace. In tandem with these topics are the discussions around collaboration in learning and the tools and techniques that are emerging to facilitate this.
e-learning is now no longer discussed in terms of its relevance thank goodness. After years of going around and around in circles as to whether it should 'replace' classroom training, most learning professionals view it as an acknowledged part of their learning mix. There were numerous conference sessions and free seminars in the exhibition around the creation of e-learning content and the different tools and approaches that can be employed, which are still important decisions for organisations to make if e-learning is going to be used successfully. Some new research was also released by industry analysts Elearnity who've just published a new whitepaper on the 'shifting landscape of e-learning authoring' which can be downloaded from their website.
Away from the presentations, the event was buzzing with discussion about what everyone is up to, what's working and what isn't and hopes and dreams for learning in the future. TrainingZone were canvassing attendee's opinions for their Training Heaven and Training Hell - the initial results were already looking pretty varied so it will be interesting to see the results when they're published!
For an industry and event primarily focused on the tools, technologies and software that can be deployed within learning, one of the most resonant points of the whole event was the need for organisations to first consider their learning strategy and the objectives they are aiming to achieve, then to consider the approach they would like to take to acheive them and THEN look at the tools and technologies that can facilitate this for them, and not before! Often, purchasing decisions can be made out of context or because a tool looks 'cool' but taking this approach and planning in advance should help avoid expensive mistakes and enable the learning technologies to be used to maximum effect and to achieve the desired results.
It's a big theme in the learning world, combating waste and maximising training spend. But it's also become a big theme in everyone's daily lives as well - recycling, fuel efficient cars, saving power - we are bombarded with these messages every day. So when Waste Recycling Group, who are the national waste management company providing a range of cost and environmentally effective processing, recycling and energy recovery solutions began to put together their vision for learning and development, waste of budget or resources simply wasn't an option. It would have gone against the grain somewhat!
Derek Chatting, the Group's Training Manager, had e-learning firmly in his sights as part of his learning vision, 'Having a high end delivery platform our our e-learning was a big part of our vision, so I began discussing the idea of an LMS internally. It was important to get buy in from our senior management and they have been fantastically supportive.' As a way of delivering training cost effectively across 161 sites, it was a no brainer. But he also realised it was a good way of achieving his mandate to increase Health and Safety awareness amongst staff and ensure compliance with their legal safety requirements. So from creating their e-learning using a rapid authoring tool and distributing it via CD-ROM on discs the training team burned themselves, the Group implemented Kallidus LMS as an enterprise wide system. As well as delivering and tracking e-learning, Kallidus is now used to manage and book all their classroom training courses, map skills and competencies to 350 different job roles, and manages their internal accreditations scheme.
Their story has all the more resonance for overcoming the cultural obstacles that might well have prevented e-learning adoption within the organisation. Most staff do physically demanding, manual work - far removed from sitting at a desk - and many are not regular PC users. But with support from senior management cascading down throughout the company, staff were encouraged to try the e-learning and reminded of the learning opportunities through an internal communications campaign. And now up to 1,000 staff members refreshing their Health and Safety e-learning every 6 - 8 weeks.
It's an example of how e-learning can work somewhat against the odds - tight budgets and cultural difficulties didn't make it an easy journey for Waste Recycling Group, but they are now reaping the dividends of a cost effective solution. To find out more about learning solutions within the utilties industry and to download your copy of the case study, click here.
At the eLearning Network event 'Next Generation Learning Management', learning professionals took part in an activity to identify what is required in an LMS that is fit for the 21st century. The subject was covered from the perspective of learners, businesses, L&D departments and IT.
At the event, the eLearning Network (eLN) posed the following: Over the past ten years, we’ve recognised the need for a learning management system as a cornerstone of our learning and development strategy, but have we kept pace with the dazzling range of options and alternatives now at our disposal? There’s no doubt that learning management systems have moved on massively in the last few years. But are they delivering what we need? Training administration, social learning, mobile – what is the next killer feature for the LMS?
This report is the output of the stimulating session held by the eLN and explores what learning professionals really want from their learning management system from the different perspectives of learners, the organisation as a whole, the IT department and the L&D team. Click here to download your copy of the report now.
The eLearning Network is a non-profit, Community Interest Company run by the elearning community for the elearning community. Chaired by renowned e-learninge expert Clive Shepherd, it is a fantastic source for guidance on best practice and future trends in technology-based learning and development at work, with more than 1500 members in the UK and beyond. To find out more about joining and the benefits of eLN membership, click here for details.
The Learning and Skills Trilogy is a new model to help you REACH learners, build business value and manage learning.
At Learning Technologies 2010, e2train director, Martin Belton, will introduce the new learning and skills trilogy model. This examines why learners, directors and you, the learning professional have such different real world objectives. Using case study material, it demonstrates those differences and provides a framework to enable you to create a learning and performance system that will work for you and your directors. The presentation introduces the REACH theory which explains how you can use new technology to engage learners effectively.
Learning Technologies is Europe's leading organisational learning and learning technology conference. Now in its 10th year, the conference programme this year is broader than ever with a brand new stream and the chance to here more than 50 speakers and meet over 400 delegates to share experiences on organisational learning and the ever-changing technology used to support learning in the workplace. Click here to view the full Learning Technologies 2010 conference programme. In addition, there are over 130 exhibitors (including e2train on Stand 15!) at the Learning Technologies 2010 show, all focusing on learning and development and the use of technology to support workplace learning. Click here to find out more about the Learning Technologies 2010 exhibition.
We look forward to seeing you there in January.
Everyone is talking about using learning technologies to help deliver more with less but how does your experience compare with others?
e2train is delighted to be supporting the latest Towards Maturity Efficiency indicator, a short survey that focuses on how learning technologies help L&D departments improve both the efficiency of their offering and bottom line results in the workplace.
If you are responsible for implementing learning technologies in your organisation please take 5 minutes today to take part in this latest Towards Maturity Benchmark. All participants will receive a link to the earliest findings to help you compare your bottom line benefits with others, and a copy of the full report to help you build your business case for change.
You will also be eligible to enter our prize draw for £150 of Amazon vouchers. The first draw for £100 will be drawn at 12 noon on the 12th of October, the second for £50 on the 6th of November when the benchmark closes.
About the Towards Maturity Efficiency indicator
Actual facts and figures on bottom line benefits are notoriously hard to get from a wide sample and we are seeking those out separately. The aim of Towards Maturity with this survey is to gather a wider sample of estimates and perceptions to help create an evidence base that will support organisations new to technology with data that will help their business case. It will also provide a benchmark for others who have already invested.
The Towards Maturity Efficiency Indicator is part of Evidence for Change - a programme to provide a single place for evidence that will support learning and development professionals who are looking to build their own business case for change.
Click here to complete the short survey now.
The full results will be launched at Learning Technologies 2010, but e2train customers will be provided with an early preview at Uncovered 2009! Laura Overton, Towards Maturity Director will include the results as part of her keynote session 'Demonstrating value: Learning performance indicators'. Comments Laura, ‘With input from Towards Maturity’s ground breaking benchmarking research on e-learning implementations success and hot-off-the-press data from the latest efficiency indicator survey, we will explore just how organisations currently measure the business value that learning provides, if at all, and decipher the key metrics that we as L&D professionals should provide to the CEO and board level management.’
To find out more about Uncovered 2009, the Kallidus user event, and Laura's keynote session, just click here.
Well last week's eLearning Network event, 'New Models for Learning Management', explored this and other issues around learning management, including the question posed by some, 'Is the LMS dead?' Controversial!
The agenda began with a look an an open source system used by Cambridge University and presented by John Norman, called SAKAI. It was interesting to see an open source system in action and many of the features mirror those found in commerical systems like Kallidus. The system is used by numerous universites around the world and includes a lot of functionality specifically for academic research, as well as supporting traditional teaching and learning. Whether or not it would be a good fit for use in commercial organisations remains to be seen.
Oliver Daly of First Rate Exchange Services, then took us through their online performance management system that links their learning to business and individual objectives and to deliver results. Christened 'iPlan' this system formed part of an overall change management programme to make performance review and development an ongoing process within First Rate, rather than an annual process that was done because it had to be and it was a certain time of year. Supported by a comprehensive internal communications programme to promote the system and its underlying objectives of developing staff, setting objectives and moving the whole organisation forwards, the anecdotal feedback has been extremely positive and Oliver's done a great job of implementing a system that really works for his organisation.
Next up was e2train's very own Martin Belton who examined 'Managing Learning in an Informal World'. The slides from Martin's session will be available to download from the website very shortly and his commentary on the importance of not only embracing informal learning, but managing it effectively via a Learning Management System was of great interest to the eLearning Network members. The results of a recent survey of L&D professionals, done in conjunction with the Learning and Skills Group, revealed that the priorities for a LMS are1) A dynamic home page2) Access to social learning3) Learner communications and networking4) The ability to set and define competencies5) Detailed reportingMartin also made the point that all forms of learning are important, whether they are formal or informal, but that the vital point to remember as we move forwards is to demonstrate the value of learning and how it contributes to organsational performance.
After lunch, eLearning Network committee members Barry Sampson and Matt Brewer got the attendees to do a bit of work in scoping their ideal LMS. By looking at requirements from four key perspectives within an organisation - the learner, the L&D department, the IT department and the board of directors - key features and functionality began to emerge. Conversations around everything from front end features to hosting to 'code forking' (which was a new term discovered on the day!) revealed the complexities that can be involved in choosing and implementing a Learning Management System. Look forward to the final findings being published soon by the eLearning Network and of course, we'll publish them here for your perusal.
Fiona Leteney, of Feenix Consulting, then finished the day with a session asking 'Do you get what you pay for?' which can obviously be a contentious issue when discussing Learning Management Systems. She also refuted the claim that the LMS is dead as she has first hand experience working with numerous organisations where their Learning Management Systems and strategy are making a real difference. Fiona questioned whether some organisations simply go for the brand of an LMS - likening it to food purchased in Aldi versus Marks and Spencer. If they weren't told the brand name when they looked at the software, could organisations really tell the difference between the expensive and the mid-market? The term 'reassuringly expensive' is one it seems applies to some organisations i.e. if it costs more it must be better. But of course the flip side of this is some organisations will purchase the cheapest system they can in what often ends up being a false economy when they run into issues or have additional requirements further down the line. It was an interesting debate and the conclusion would seem to be that it is incredibly important to a) do your homework, b) look at other organisations in your sector who have worked with the LMS providers you are speaking to, c) ensure you have a good working relationship with your LMS provider and d) make sure the model fits your organisation's needs now....and for the forseeable future.
It was a great event and as soon as the slides are available on the eLearning Network site the link will be posted here. It would be great to get your thoughts and comments on how the LMS of the future should look and what your new models for learning management would be. Comment below if you'd like and to see a preview of e2train's new platform, Kallidus 8, email sales@e2train.com to book onto one of our free webinars coming up over the next couple of weeks.
Today is the eLearning Network event, New Models For Learning Management which promises to be a really interesting and thought provoking event. The agenda is designed to explore how the landscape is changing within L&D. It will take a look at the variety of platforms and approaches available to support different aspects of learning and will find out how leading organisations are using a range of tools, commercial, open source and hosted. There will also be the opportunity to explore what the next generation of learning management tools should look like.
e2train is sponsoring the event and we are really looking forward to meeting the attendees and other eLN members all with a common goal of making learning management as good as it can be. With the recent launch of Kallidus 8 as a platform that supports these initiatives, it will be interesting to hear from other industry experts and end users alike share their thoughts on the future of learning management.
I've already had a Tweet from a fellow attendee and I'm fairly sure given the audience there'll be lots of Twitter action throughout the day! Wll report back after the event which promises to be both informative and enjoyable.
Click here to find out more about the 'New Models for Learning Management' event and the eLearning Network .
e2train is delighted to be involved in the next event of the eLearning Network. The eLearning Network (eLN) is a non-profit organisation run by the e-learning community for the e-learning community. It's a great source of guidance on best practice and future trends in technology-based learning and development at work, with more than 1500 members in the UK and beyond.
Having been to eLN events in the past and found them to be enjoyable, informative and full of interesting people to talk to, this upcoming event is an exciting opportunity for e2train to actively participate and give back to the e-learning community. The event is called 'New Models For Learning Management' and will be an exploration of how the landscape has changed within L&D. It will take a look at the variety of platforms and approaches available to support different aspects of learning and will find out how leading organisations are using a range of tools, commercial, open source and hosted. There will also be the opportunity to explore what the next generation of learning management tools should look like.
With talk of trends like talent and performance management, and informal learning permeating almost every discussion about learning and development today, it will be great to have the chance to explore how optimum solutions should look and discover what organisations are doing in practice to embrace these concepts and integrate them into their learning strategies. For e2train, with the recent launch of Kallidus 8 as a platform that supports these initiatives, it will be interesting to hear from other industry experts and end users alike share their thoughts on the future of learning management.
Click here to find out more about the 'New Models for Learning Management' event which is being held at Holborn Bars, London on 25th September.
A new e2train survey conducted in partnership with the Learning and Skills Group, has found that over 87% of L&D professionals believe there needs to be a stronger link between learning and development and core business processes and strategy. Similarly, industry analysts Bersin & Associates found that one of the key challenges L&D faces today is how best to make use of informal learning and use it to generate valuable business and performance-based information.
In the current climate, linking learning and organisational performance has never been more important. And that's all well and good in theory, but in practice does it become difficult to prove and turn into a never ending round of debates and theories such as we see for the perennial issue of training Return on Investment (ROI)?
The answer is not necessarily. Much of what L&D seek can be found in how we report on learning, how we measure and track training against both individual and company performance and also how this information is then disseminated across our organisations. In the first instance the emphasis is with the Board of Directors, or the senior executives, of an organisation to ensure that a clearly defined strategy and objectives are in place. Only then can L&D begin to measure the impact of training activity on company performance, otherwise how do we know what we are measuring? Once established, these strategic objectives can help form the cornerstone of your learning strategy and determine what training should be delivered and when. It is then vital to track the learning activities of your staff. To really measure the impact of these activities we need to compare the learning data with additional data from the wider organisation around individual or team performance. For example, if your Sales staff have received training in one quarter, track their performance against Sales targets in the following quarter to see what the impact, if any, has been. If mandatory training has been delivered across the organisation regarding an area of compliance such as hygiene standards or industry regulations, track the levels of compliance achieved post-training and explore the effects of the learning not just on the individual learner but on the organisation as a whole. These measurements then start to build links between learning and company performance
e2train's annual learning event, Uncovered, is this year highlighting the importance of connecting learning to organisational performance, with a focus on delivering data to demonstrate the real business value of learning and exploring how to harness the power of informal learning in today's changing organisations.
With industry-leading keynote speakers to be announced and three tracks to choose from throughout the event, it is a great opportunity to explore this critical area of L&D and network with colleagues across a broad spectrum of industry sectors and markets. Click here to find out more about Uncovered 2009 and if you would like to share your experiences of linking learning to performance we'd be delighted to hear your comments.
And if you would like to know more about the results of the recent survey conducted by e2train and the Learning and Skills Group, email kate.mcnabb@e2train.com or contact +44 (0) 1285 883900 for details.